Active server monitoring is essential in order to keep disruption due to hardware or software issues to a minimum. With advance notification of a hard disk failure, a plan to replace the hardware and migrate the data can be implemented at a time that is most convenient to you, instead of losing precious time while staff wait to gain access to the infrastructure or data they need. Security updates can be scheduled to run out-of-hours, again avoiding the need for outages at times when your staff should be at their most productive.
We offer entire infrastructure active monitoring to ensure your infrastructure remains secure and runs smoothly. We can monitor servers, network infrastructure including switches and routers, backup systems, workstations and laptops. 24/7 monitoring leads to fewer service interruptions and faster response time, meaning staff disruptions are kept to a minimum. More predictable financial investment forecasting can be achieved, as 24/7 monitoring results in a more stable infrastructure. Our monitoring systems can warn our expert technicians of impending hardware failure, and keep track of available security patches or anti-virus software updates. This enables forward planning of hardware replacement, and planned security and software updates, thus ensuring the smooth running of day-to-day business operations.
We will conduct a full infrastructure audit before implementation, enabling us to provide our clients with the most effective 24/7 monitoring systems possible. Our expert technicians respond to any alerts generated by our monitoring software, and depending on the SLA agreed, will act or provide recommendations on how to avoid issues.